Wherever Emerald City West has been over the years, customers have always seemed to follow.
In business since 1979, Joanne Bivona, a former board member for the Merrick Chamber of Commerce, is happy to be back in Merrick after a nine-year stint in Bellmore. The shopping center the popular salon was in closed, thus forcing a move to 2202 Jerusalem Ave., which is relocation that she welcomed.
Get news your way on Merrick Patch. See our great list of groups and click the green “+ Follow” button on the ones you like. Done!
Bivona said that her clients have been loyal and followed the business throughout its journey.
“They’ve been following us since we began,” Bivona said.
Bivona added that the treatment of the customers is what leads to loyalty.
“You have to be nice to your clients,” she said. “They come first. If you’re nice to them, then they’ll be nice to you. “
Bivona recently celebrated the new location’s ribbon cutting with leaders from throughout Merrick.
Have you ever gotten your hair cut at Emerald City West? What did you think of the service? Tell us in the comments below.
Get more local news delivered straight to your inbox. Sign up for free Patch newsletters and alerts.
