Dangling High Voltage Wire

Having noticed this unsafe situation at the top of a utility pole on Woodbine Avenue, a local street in this neighborhood, I sent an e-mail about it to the local electric utility company, PSEGLI. At this writing, it is June 20, 2014.

That wire which is live with thousands of volts has been left free to blow about in a heavy storm, possibly contacting the wood of the utility pole despite the ceramic insulators up there whose purpose it is to prevent that from happening.

It is alarming to consider  that if PSEGLI has done its work this poorly in mild weather, what can we expect them to do under emergency weather conditions??

I got back this reply via their website:

"Your question has been submitted. Thank you for contacting us. You should receive an e-mail response from us within 2 business days. The reference number for your question is '140620-000491'. We appreciate your business."

I also got this automated reply via my e-mail address:

From: PSEGLI Customer Service [mailto:longislandpower@mailca.custhelp.com]
Sent: Friday, June 20, 2014 11:28 PM
To: ambertec@ieee.org
Subject: Unsafe Wiring [Incident: 140620-000491]

Dear Customer,

Your question has been received. You should expect a response from us within 48 hours.

Thank you.
PSEG Long Island Customer Service

I still await the PSEGLI response.